For International Customers:

 

Return Policy:

we believe in 100% customer service and strive to please all our buyers. We always do our best to take care of our valuable customers.

In the unlikely event if any product that you have purchased is damaged or incorrect then you may return your product. To be eligible for a refund, the product must be returned to FEDI in a resalable & unused condition. The item must be in the original packaging and returned with any accessories or free gifts within 2 days from the day it was delivered.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If it’s approved, then your refund will be processed, and the credit will automatically be applied to your credit card or original method of payment, within a 10 of days.

Cancellation Policy:

You are free to cancel your order any time, before the order gets processed/shipped, with any reason or as per marketplace rule, and can contact us at sales@fedi.in

 

Shipping Policy

 

We ship items out as soon as we get orders, but this will not be the same day as your order. In general, you will receive your item within the shipping time frame ( 5-9 Business days). If we anticipate a longer lead time, it will be noted in the item description page. If you have any questions about the lead time on a specific item, please contact us at sales@fedi.in with your questions.

You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your Spam folder and see if you can locate it (Please mark “Not as Spam” to receive the emails directly into your Inbox). This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification and tracking information.